Your information

Privacy notice

Last reviewed: 24 September 2026

This notice explains how I use and protect personal information when you contact Sharon Jane Gallagher Therapy. I, Sharon Jane Gallagher, am the person responsible for that information.

Information I may receive

When you telephone, text or email, I may receive your name, contact details and anything you choose to include in your enquiry. This may sometimes include information about your health, wellbeing or personal circumstances. Please keep an initial email or text brief and avoid sending more sensitive detail than is needed.

Why I use it

I use this information to respond to your enquiry, consider whether my service is suitable and take steps you request before therapy begins. For this, I generally rely on taking steps at your request before entering into a contract. Where health information is needed to assess or provide therapy, I rely on the condition for providing health care by a professional who is subject to confidentiality. I may also use information where necessary to meet a legal obligation, protect vital interests or fulfil safeguarding responsibilities.

Who I may share it with

I do not sell personal information or use enquiry details for marketing. Information is kept confidential and is shared only when necessary—for example with trusted email or technology providers, an insurer or professional adviser, or where there is a legal or safeguarding obligation. Wherever possible, I would discuss this with you first.

How long I keep it

An enquiry is kept only for as long as reasonably needed to respond, decide whether we will work together and maintain any necessary administrative or legal record. If therapy begins, relevant information may become part of your confidential client record; fuller information about client records and retention will be provided as part of our working agreement.

Keeping information safe

I take reasonable steps to protect personal information and limit access to it. Email and text messages are convenient but may not be completely secure, so please avoid including detailed clinical or highly sensitive information in an initial message.

Your rights

Depending on the circumstances, you may have rights to ask for access to your personal information, to have it corrected or erased, to restrict or object to its use, or to receive a copy in a portable format. To ask a question, exercise a right or make a data protection complaint, please contact me:

• Email: sharon@sharonjanegallagher.co.uk
• Telephone: 07825 288399

If you remain concerned, you can contact the Information Commissioner’s Office (ICO).